Shipping Policy
Hairbuy4u.com
is offering free shipping on any online purchase in USA by first class
USPS if purchase
over $30.00 , also maybe sometimes for promotion we offer free shipping by the purchase less than $30.00 , but please
be sure by contacting us by e-mail or phone.
Shipping Options
You can choose from a variety of domestic US shipping options for your order
from http://www.hairbuy4u.com . but you
have to pay the shipping cost if not choose first class USPS. The shipping cost
maybe be changed according to the
delivery address .
1. Shipping Rates
Please note that shipping rates are subject to change at any time. And all
shipping costs include handling and may be subject to state tax. For
international customers, the shipping price only includes the shipping and
handling of your package. Any custom fees or duties and tides due by your
country has to be paid directly to the carrier of your country.
2. Order
Processing and Deadline
Order processing times are counted in business days (Monday through Friday,
excluding national holidays) and usually take 1 business day.
3.
Shipping Time-frames and Confirmation Emails
-Orders Shipped with USPS Priority Mail, UPS Ground, Fedex Home or
Flat Rate Shipping can average 2-7 business days for arrival, within the 48
Continental US States.
-Orders Shipped with USPS Priority Mail International can average 6-10
business days and USPS Express Mail International can average 3-5 business
days for arrival (pending normal customs clearance).
-Orders shipped with any of the UPS Express shipping options (Next Day Air, 2nd
Day Air, 3-Day Select), will take the selected number of days for arrival.
4. Eligibility of Free Shipping
Free shipping offer is limited to USPS first class shipping only. Free shipping
offer not valid for International orders, APO/FPO/DPO, HI, AK, PR, & US VI.
Free shipping is determined by the merchandise total after discounts are
applied.
Return Policy
Your satisfaction is always our goal. If
you are not completely satisfied with your purchase, hairbuy4u.com is
pleased to offer the highest standard of customer service. We accept
returns for hairbuy4u.com products within 7 days from
delivery date. We guarantee money back on all acceptable returns.
1. Requests
must be made within 7 business days of receipt of product(s). Please contact
customer service to make a return request before you return the products.
2. Items must be returned
in original, same factory condition, unaltered, unworn, undamaged and with tags
attached in original packaging.
3. Customers are responsible for the additional costs associated with
return. After the return request has been authorized, please
shipped back to the address we gave you. Please kindly send email about your
order number and returned package number.
4. Returned
merchandise will receive a minimum 30% restocking fee, depending on the
condition of the item(s).
5. Any claims for damaged, defected, wrong, or missing items must be submitted
within 7 days from delivery date. It must be accompanied by a photo displaying
the evidence of the claim. All of these claims can range from 1 to 8 business
days to be resolved after claim is submitted.
6. Once the returned item is received and
inspected, your refund will be processed and automatically applied to your
original payment account.
7. International or military installation (APO, FPO, MPO) returns, it must be
made within 20 days from delivery date. You will be responsible for additional
charges (handling, customs etc).
Refused
Package / Undeliverable as Addressed (Return To Sender)
1. If you wish
to have your order reshipped, there will be an additional payment needed for
the cost of shipping.
2. Unwilling or unable to pay for shipping, package will be treated as a
regular return. A 10% restocking fee will be applied and shipping cost are not
refundable.
Ineligible
Items for return
1. Clearance items, Special Sale items, Promotional items, Special Order items.
2. Any product that is opened, used, damaged by customers, missing pieces, and
missing packaging materials.
Contact Us:
E-mail :hairbuy4u@gmail.com
Phone: 305-454-9121
Address: 4788 NW 167th Street, Miami Lakes, FL,33014